The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information. This Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws. Furthermore, this Policy does not apply to information collected by any third party, including through any application or content that may be accessible from this website.
This Privacy Policy may be updated occasionally to reflect changes to operational or legal practices, or for regulatory reasons. If and when we make changes to this policy, we will notify you of the changes by posting the revised policy on this Website or by other means when appropriate. By continuing to use this Website or the Support Service after these changes are posted, you agree to the revised terms. If you have any questions or concerns regarding this policy, please contact us at memberpages.app.
2. Information that we collect
In order to offer our services, we need to collect information from our customers. Here is a summary of the information that we collect from our customers and what we do with it:
• We collect your name, email address, and IP address
• You may voluntarily provide additional information related to the registered account such as images, videos you choose to upload, or other related content.
• We collect data about the hosted webpages that you visit. We also collect data about how and when you access your account.
• When you voluntarily share personal information with us in the course of using our services, we store that personal information.
• When transactions between you and our website involve payment by credit card, debit card, checks, money orders, and/or third party online payment services, we will collect information related to the transaction.
• When you share personal information about your customers we store that information for you.
This information is collected when you sign up for our Services, when you access our Services or otherwise provide us with the information. In some circumstances, we will also use and store your personal information. We may also collect similar information pertaining to visitors and users of our User’s websites or services.
In order to provide you with our product and services, we store information about your users so that you can administer your services. Here are some more details on what information we collect and why.
• We allow you to collect the name, email, and any other personal information from your customers. This information is given on a voluntary basis when a customer uses or accesses our Services, for example when a customer signs up for an account on a memberpages.app site.
• You may collect additional information about your customers in the course of providing your services. As a memberpages.app administrator, it is your responsibility to ensure that information is being collected lawfully. You should consider using a Privacy Policy or even consulting with legal counsel to understand how to ensure you are appropriately protecting the privacy of your customers.
• Some transactions between your customers and our website may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including a billing address, telephone number, and other information related to the transaction.
3. Why we collect that information
We collect such Non-personal and Personal Information for the following purposes:
• To be able to contact you, confirm your identity, and provide and operate our Services;
• To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties;
• To provide our Users with ongoing customer assistance and technical support;
• To be able to contact our Users with general or personalized service-related notices and promotional messages;
• To help you better process customer enrollments and better serve your customers.
• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
• To enhance our data security and fraud prevention capabilities; and
• To comply with any applicable laws and regulations.
4. Information from memberpages.app visitors.
• We collect information from visitors to the memberpages.app website and your IP address. We also collect information such as when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer’s operating system, location data, and the type of web browser that you are using.
• We also collect Personal Information submitted by you via any messaging or email feature available from any of our websites.
• We may also receive personal information when you submit help tickets or make other requests to memberpages.app via any of our websites.
• From telephone support users, we collect your name and phone number.
• From support users (people who email us for support), we collect your name, email address, location, memberpages.app site address, and email conversation with a memberpages.app representative.
• We use this information to provide and enhance our Services (including servicing your account, if applicable), and answer any questions you may have.
5. Information from cookies and similar technology
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using a common internet web browser, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
6. Information shared with third-parties
Memberpages.app may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:
• Personal Information may be shared with third party services. Memberpages.app has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”).
- Such third party services may receive or otherwise have access to our Users’ Personal Information and/or the customers of our Users’ Personal Information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes.
- Note that while our Services may contain links to other websites or services, we are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third -party websites and services.
• Personal Information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
• Personal Information may be shared with third-party vendors to help us conduct marketing and/or advertising campaigns.
• Personal Information may be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding.
7. How we keep your personal information secure
• We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. Our information security systems apply to people, processes, and information technology systems on a risk management basis.
• No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.
8. Data Retention.
We may retain your Personal Information, as well as your customer’s information, for as long as your User Account is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services. We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their customers, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required, we will ensure it is securely deleted.
9. Communications from memberpages.app.
• We may use your Personal Information to send you promotional content and messages by e-mail, text messages, marketing calls and similar forms of communication from memberpages.app.
• If you do not wish to receive such promotional messages or calls, you may notify memberpages.app at any time to “unsubscribe” or stop any promotional communications you receive.
• Memberpages.app may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice if a certain Service is temporarily suspended for maintenance; reply to your support ticket or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your User website; or notify you of material changes in our Services.
• It is important that you are always able to receive such messages. For this reason, you are not be able to opt-out of receiving such Service and Billing Messages unless you are no longer a memberpages.app User (which can be done by cancelling your account).
10. Updates
We may update this Privacy Policy as required by applicable law, and to reflect changes to our information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
11. Questions and complaints
If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe we have not complied with this Privacy Policy or applicable data protection laws, please contact us – our details are set out at the end of this Privacy Policy. Our Data Protection Officer team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly. Our target response time is 30 days.
We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you can also make a complaint with your local supervisory authority for data protection. You can file a complaint with your local supervisory authority for data protection at any time, however we recommend that you contact us first so we can try to resolve it.
12. Contacting us
If you have any questions about this Privacy Policy or wish to exercise any of your rights as described in this Privacy Policy, please contact the Data Protection Officer team at memberpages.app. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.
You may also contact us by mail at: support@memberpages.app